1. Scope and responsibility
This draft applies to TurfOps customers and their authorized users. The operator’s legal name, postal address and effective date remain pending. Customers must ensure their users follow this policy and applicable laws.
2. Use the service lawfully
Do not use TurfOps to plan, facilitate, or conceal unlawful activity, unsafe or unlawful pesticide applications, label violations, fraud, harassment, or infringement. Do not falsify, backdate deceptively, or misrepresent work orders, application details, batch records, licensing, inventory, or audit information. Correct mistakes through authorized workflows while preserving required records.
3. Protect systems and other customers
Do not attempt unauthorized access, probe another customer’s records, bypass authentication or tenant boundaries, steal credentials, introduce malware, disrupt availability, or overload the service. Do not scrape or extract data without authorization. Security research requires prior written authorization for the proposed testing scope; reporting a suspected issue does not authorize intrusive testing.
4. Handle information responsibly
Submit only information you are entitled to use, limit personal data to what operations require, and respect privacy and confidentiality. Do not upload payment-card credentials, secrets, or sensitive information unrelated to the service. Do not distribute spam, malicious content, or content that violates third-party rights.
5. Professional and field responsibilities
TurfOps is operations software, not legal, regulatory, or pesticide advice. Customers must verify product labels, required credentials, safety procedures, and applicable obligations independently. A saved record or completed work order is not a certification or permission to apply a product.
6. Enforcement and reporting
Subject to the final agreement and applicable law, violations may result in investigation, removal of content, restricted access, suspension, or termination. Measures should be proportionate to the risk, with notice and opportunity to respond where appropriate. Notice, appeal, evidence preservation and urgent-action procedures remain pending. Report misuse or security concerns to support@turfops.tech.