TurfOps1. Agreement and eligibility
These draft terms are proposed for business customers of TurfOps. The operating legal entity, postal address, effective date and final assent method have not been approved. A person accepting an order must have authority to bind the business. The accepted order or checkout must identify the service and take precedence for its price, plan and billing terms. Reading this draft does not create a subscription. Contact support@turfops.tech with questions.
2. Accounts and access
Customers are responsible for accurate account information, authorized users, appropriate permissions, credential protection, and activity under their control. Notify us promptly of suspected unauthorized access. Access is limited to the subscription and any documented limits agreed in an order form. Do not share credentials outside authorized users or bypass access restrictions.
3. Operations software; no professional advice
TurfOps helps teams organize work orders, log applications, track inventory, and maintain records. It does not provide legal, regulatory, pesticide, agronomic, or other professional advice, certification, or any guarantee of compliance. Customers remain solely responsible for lawful operations, licensing, applicator qualifications, product-label instructions, record accuracy, retention requirements, and independent review of outputs. Software records do not authorize an application or replace required judgment.
4. Customer data and intellectual property
Customers retain their rights in data they submit and grant only the rights necessary to host, process, transmit, and support that data to deliver the agreed service. Customers must have the rights and permissions needed to submit it. TurfOps and its licensors retain rights in the software, design, and documentation. Final data processing terms, confidentiality, export and any aggregated-data use remain pending; this draft grants no broader data-use license.
5. Acceptable use
Follow the Acceptable Use Policy. Do not use the service unlawfully, falsify application records, interfere with other tenants, distribute malicious code, or infringe others’ rights. Customers are responsible for their users’ conduct and the safety and legality of their field operations.
6. Fees, trials, and subscription terms
The selected offer saves a payment method with Stripe without charging at signup. The 14-day trial for monthly and annual plans starts only after workspace setup and activation. The selected plan then renews automatically at its stated price and cadence unless cancelled. Email support@turfops.tech to cancel before the trial ends to avoid the first charge. Monthly: cancellation requested within 3 days of the first payment receives a full refund; later payments are nonrefundable. Cancellation during the first paid month ends access immediately even after that refund window; cancellation in later months stops renewal and preserves access through the paid period. Annual: cancellation requested within 28 days of the first payment receives a full refund and ends access immediately. After that window, payments are nonrefundable; cancellation stops renewal and preserves access through the paid year. Annual renewal payments are nonrefundable. These are owner-selected commercial terms, subject to applicable nonwaivable rights and final agreement review. Tax treatment, seller identity and final terms still require completion before public checkout.
7. Availability and support
The service may change or be temporarily unavailable for maintenance or other reasons. No uptime guarantee, service-level agreement, support response time, recovery target, or specific future feature is promised by this draft. Any such commitment must appear in an accepted written agreement. Customers should maintain records and exports appropriate to their needs. Support scope and continuity commitments are pending owner approval.
8. Suspension and termination
The final agreement may permit proportionate suspension for material security risks, unlawful use, nonpayment, or material breach, with notice and an opportunity to cure where appropriate. Termination rights and notice periods, the export window, deletion timing, final charges and surviving obligations remain pending. They must be included in the accepted agreement before subscriptions launch.
9. Disclaimer of warranties
To the extent permitted by applicable law, the service is provided “as is” and “as available,” without express or implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation, complete records, or regulatory outcomes. Mandatory statutory rights and warranties that cannot lawfully be excluded remain unaffected. Counsel must confirm enforceability and final wording.
10. Limitation of liability
A liability cap and any exclusions must be negotiated and reviewed in the final agreement. The amount, measurement period and exceptions, including obligations that cannot lawfully be limited, are pending. This draft does not establish a liability cap.
11. Indemnification
Proposed customer indemnification would cover third-party claims arising from unlawful use, infringing customer content, or customer breach, to the extent permitted by law and subject to agreed notice, defense control, cooperation, and settlement protections. The scope, exclusions and mutual obligations remain pending counsel and owner approval.
12. Governing law, disputes, and general terms
Governing law, venue, dispute process, formal notices, assignment and amendment procedures remain pending owner and counsel approval. No arbitration clause or class-action waiver is established by this draft. Contact support@turfops.tech; the legal postal address is pending.