TurfOps1. Who we are and scope
TurfOps is a proposed US business service. Its operating legal entity and postal address are pending owner confirmation. Contact support@turfops.tech for privacy questions. The intended market is the lower 48 US states; applicable state requirements still need review. This notice describes the public site and intended application practices. A business customer generally decides how to use workforce and property records; TurfOps provides the hosted service and technical assistance. Final customer data terms are pending. Contact the business first about records it entered.
2. Information collected
The public website stores your cookie preference locally. If you send a demo inquiry, the information includes your name, work email, company, approximate crew size, message, and information you choose to include. With the default email handoff, the website prepares a draft on your device; we receive it only if you send it. A configured form service may instead receive the submission. Hosting providers may process IP address, device/browser details, requested URLs, and security logs. The actual host log fields and retention need operational verification.
3. Account, operations, and payment data
Within the application, business-customer staff accounts may include identifiers, contact details, roles and optional workplace emergency contacts. Property owners do not have TurfOps accounts in the planned launch. A business customer may store property-owner names, addresses, property size, invoice history, contracts and property photos when needed for its operations, along with work orders, application and chemical records, inventory changes, audit events and support communications. Billing data may include company billing details, subscription status and payment references. Stripe processes purchases opened from the pricing page; this marketing site does not collect card details. The final data categories, live billing configuration and provider handling still need verification before publication.
4. Purposes and legal bases
Proposed purposes are providing and supporting the service, responding to inquiries, administering accounts and billing, protecting systems, and meeting applicable obligations. If EU/UK law applies, a basis must be identified for each activity: contract where necessary to serve the individual, legitimate interests where assessed and balanced, legal obligation where applicable, or consent where required. Optional analytics would rely on prior consent in this implementation. The lower-48 state applicability review and any required notices are pending; this list does not determine applicable law.
5. Cookies, analytics, and choices
The site uses localStorage under turfops.consent.v1 to remember your preference for up to 180 days. No analytics vendor, advertising pixel, or behavioral tracking script is installed. Accepting analytics currently records a choice only. You can change it through Cookie Preferences in the footer. See the Cookie Policy. Before adding tracking, update this notice and consent version, and assess host analytics and applicable browser signals.
6. Sharing and service providers
The intended service providers include Render for hosting, Neon for database and private case storage, Clerk for identity, Stripe for payment, Resend for application email and Cloudflare for DNS and inbound routing. Backblaze B2 is planned for offsite recovery, while Sentry error tracking and a malware-scanning host are optional or gated. The actual live recipient list, locations, contracts, access and retention must be verified before this notice is published as final. Information may also be disclosed as required by law or in a business transfer subject to applicable safeguards. No advertising or data-sale integration is present in this static site; company-wide practices still need confirmation.
7. Retention
The public-site preference record expires logically after 180 days and is removed or replaced when the site next reads it. We are preparing a category-by-category retention schedule for inquiries, accounts, operational records, billing, security events, support cases and backups. The application and provider deletion paths have not yet been verified against that schedule. Records may need to be kept longer for customer instructions, legal duties, disputes or a documented hold; deleted active records may remain in encrypted backups until those backups expire. A final schedule and account-closure process must be approved before this notice is published as final.
8. Security and international transfers
Appropriate technical and organizational safeguards should be selected for the data and risk. No service can guarantee absolute security. The Security page describes design concepts and deployment items still requiring verification. Data hosting locations, support access and any international transfer mechanisms need verification. Where required, confirm adequacy arrangements, contractual safeguards, and supplementary measures before transfers.
9. Your privacy choices
Depending on your US state and the circumstances, you may be able to request access, correction, deletion or a copy of personal information, or exercise other applicable choices. Send a request to support@turfops.tech. We will verify the requester and route requests concerning a business customer’s records to that business for its decision and instructions. Exceptions and response procedures depend on applicable law. We will not deny service or retaliate for exercising an applicable privacy right. A state-by-state procedure, authorized-agent process and appeal route are pending review.
10. Children’s privacy
TurfOps is intended for business use by adults, not children under 13. Do not submit children’s personal information. Contact support@turfops.tech if you believe a child has provided information so it can be reviewed and addressed. The response procedure and applicable state age thresholds need review.
11. Changes and contact
The final policy will carry an effective date and explain how material changes are communicated. Send privacy inquiries to support@turfops.tech. The operator’s legal name and postal address remain pending.